Introduction
At the European Packaged Ice Association (EPIA), we highly value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide through our website, www.europeice.com. By using our Website, you agree to the terms set forth in this Privacy Policy.
Data Controller
Data Controller: European Packaged Ice Association
Registered Address: C/ Balmes 114, 6ª, 08008 – Barcelona, Spain
Tax Identification Number (NIF/CIF): ESG93203651
Contact Email: info@europeice.com
For any inquiries related to this Privacy Policy, you may contact the Data Controller via email at info@europeice.com.
Data Protection Officer (DPO)
In compliance with the General Data Protection Regulation (GDPR), a Data Protection Officer (DPO) is appointed when certain criteria established by the regulations are met. For www.europeice.com, a DPO is required if:
- The organisation is a public authority.
- The website conducts systematic and large-scale monitoring of users.
- Large-scale processing of sensitive data (e.g., health information, biometric data, etc.) is carried out.
Should the Website require a DPO, you may contact the Data Protection Officer at info@europeice.com.
For websites or businesses not mandated to appoint a DPO, data management is conducted in accordance with the protection principles outlined in this Privacy Policy.
1. Information We Collect
We collect and process personal information to provide our services and enhance your experience on the Website. The data we collect includes:
- Identification data: Name, email address, and, where applicable, telephone number.
- Browsing data: Information regarding your use of the Website, such as IP address, browser type, session duration, and pages visited.
- Form-submitted data: Information provided when completing forms on our Website, such as contact or subscription forms.
2. Purpose of Data Processing
We use the collected information for the following purposes:
- Providing services and responding to inquiries: To manage your requests, address your queries, and deliver the information you have requested.
- Sending newsletters and marketing communications: If you have provided consent, we will use your email address to send you newsletters, promotions, and relevant content.
- Enhancing user experience and traffic analysis: We employ cookies and other tracking technologies to analyse user behaviour and improve the performance and functionality of our Website. For further details, please refer to our Cookie Policy.
- Compliance with legal obligations: Where necessary, we process data to fulfil statutory requirements.
3. Legal Basis for Data Processing
The processing of your data is conducted in accordance with the following legal bases:
- User consent: For sending newsletters and commercial communications.
- Legitimate interest: To improve our services and personalise user experience.
- Legal obligation: When required by law to comply with regulatory provisions.
4. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or until you withdraw your consent. Thereafter, the data will be deleted, except where legal retention obligations apply.
5. Data Recipients
Your personal data may be shared with the following third parties:
- Service providers: Companies assisting us in managing and improving the Website, such as hosting providers, web analytics services, and marketing tools.
- Competent authorities: Where legally obliged to disclose your data to public bodies or judicial authorities.
We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
6. User Rights
As a user, you have the right to:
- Access: Request confirmation as to whether we are processing your personal data and, if so, obtain a copy thereof.
- Rectification: Request the correction of inaccurate or incomplete data.
- Erasure: Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
- Objection: Object to the processing of your personal data, particularly in the case of commercial communications.
- Restriction: Request the restriction of processing under certain circumstances.
- Portability: Receive your data in a structured, commonly used format for transmission to another data controller.
You may exercise these rights by submitting a request to info@europeice.com, enclosing a copy of your identification document for verification purposes.
7. Use of Cookies and Similar Technologies
We use cookies and tracking technologies to enhance your experience on our Website and analyse traffic. For further details on cookie usage and configuration options, please consult our Cookie Policy.
8. Security Measures
We are committed to safeguarding your personal data and implement appropriate security measures to prevent unauthorised access, alteration, or destruction. However, please note that no internet transmission is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security.
9. Amendments to the Privacy Policy
This Privacy Policy may be periodically updated to reflect changes in legislation or our data processing practices. Any modifications will be published on this page. We recommend reviewing this Privacy Policy regularly.
Last updated: 19/06/2025
